Please read through the FAQs below for information on production, delivery, and file setup. If you have any additional questions, please contact us.

How soon will my order be ready?

Very fast… It’s in our name so it kind of has to be, right? But in all seriousness, orders can be ready for pickup in a little as 4 hours and delivered to most ZIP codes in and around Richmond in a little as six hours. For more information check out our Job Completion Estimator for a detailed breakdown of all pickup and delivery options.

What's the catch, will my order really be ready that fast?

There is no catch, we just require that your uploaded files are to scale and ready to print. We stand by our Job Completion Estimator and guarantee orders will be on time provided that requirement is met. Some of the faster turnaround options are available for an additional fee. For more information check out our Job Completion Estimator for a detailed breakdown of all pickup and delivery options.

What Are Your Delivery Charges?

This varies based on your location but ranges from $65 to free. For more information check out our Job Completion Estimator for a detailed breakdown of all pickup and delivery options.

Do I have to give you print ready files?

In order for us to meet the time shown in the Job Completion Estimator, we need print ready files uploaded at the time of order. However we also offer graphic design services for clients who need help with design. Please be aware that this will add 1 or more days to the job completion time. More information can be found on Design Services page.

Are these products all that you make?

Absolutely not. However they are the main products that we can product with such quick turnaround. Given more time, we can print at larger sizes and create custom signs and displays. Check out or parent company website, KeithFabry, for more information. Looking for tradeshow displays? Check out KeithFabry Tradeshow for more information on that.

How do I setup my files?

We prefer files to be setup without bleed or crop marks, because they generally have to be trimmed out individually. Some products have design templates on the product page. We can accept PDF, JPG, and TIFF files.

Will I receive a digital proof for approval?

Digital proofs by email are available for an additional charge. Please keep in mind that this will delay your job completion time.

I don't see the size I need, can you still do it?

For items that are prints only, yes. Usually all you have to do is select the next size up and put in the notes the actual size you want. So for example if you want a 22″ x 36″ foamcore print, just select 24″ x 36″ and let us know in the notes that you want it to be 22″ x 36″. Items that have hardware, like bannerstands and tents, are available as special order in other sizes. If you’re unsure, simply contact us by email or by calling (804) 833-1023 before placing your order.